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Serviços operacionais

Visão Geral

Cloudera Operational Services is a subscription service that manages customers’ Cloudera environments on a 24/7/365 basis by a team of expert Cloudera engineers.


Benefícios

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Implantações simplificadas

  • Abstract away the complexity of building, deploying and managing data and analytics projects by letting Cloudera experts take care of critical platform tasks
  • Enhance the success of big data implementations by leveraging industry best practices
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Maior confiabilidade

  • Increase reliability of Cloudera environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
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Mais rapidez para obter informações

  • Enable customers to be up and running quickly with their data and analytics implementations
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Uso melhorado de recursos

  • Focus your IT resources on building value-add data applications, while Cloudera expert engineering manages and maintains the platforms
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Eficiência operacional

  • Take advantage of Cloudera proven track record of supporting data and analytics platforms at leading companies, to run your demanding workloads at scale
  • Implemente e implante atualizações sem problemas
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Acesso à inovação

  • Gain access to the latest innovations in open source through latest Cloudera releases.

Detalhes dos serviços operacionais

**
Express
Ouro
Platina
Principais recursos
 
 
 
Cobertura de gestão
24/5 Excluding Holidays
24/7
24/7
Updates, Patching, and Hotfixes
Atualizações
Express Upgrade
Express Upgrade
Rolling or Express Upgrade
Monitoramento e relatório
 
 
 
Weekly Reporting
Monitoramento de capacidade
Scheduled Review Call
 
Mensalmente
Semanalmente
Incident Root Cause
 
Capacity Planning
 
Multigrupos
 
 
 
Multi-Tenancy Management
 
 
Interoperação multigrupos
 
 
Multi-Cluster Replication
 
 
Multi-Cluster Failover Testing
 
 

Histórias de clientes

TechnipFMC
TechnipFMC is a global leader in oil and gas projects, technologies, systems, and services to provide their clients with deep expertise across subsea, onshore/offshore and surface projects. The company’s vision is to...
Micron
Micron Technology, Inc. is an American global corporation based in Boise, Idaho. The company is one of the largest memory manufacturers in the world, producing many forms of semiconductor devices, including dynamic...
JIDO
The Joint Improvised Threat Defeat Organization (JIDO) is a combat support organization of the U.S. Department of Defense. JIDO's core mission is to "counter improvised threats with tactical responsiveness and...